With each order, you will receive an order confirmation and shipping confirmation via email. You can also obtain more information about your order status by logging into your and accessing your order.
With proper storage, our pure salts last up to 3 years. For infused salts and spice blends, we recommend use within 2 years of purchase. All spices begin to lose color, taste and aroma over time. For maximum benefit, we recommend frequent use and replacement of your spices.
Ensure that containers are tightly sealed after each use. Store spices in a cool, dry environment such as a pantry, cabinet, or drawer. Exposure to excessive light, temperatures, and humidity are enemies of good spices. Shaking spices over steaming pots while cooking and storing near or above stoves will cause them to clump. Do not refrigerate or freeze spices.
Yes! Many of our products contain sea salt, which are naturally moist, so some clumping is normal. In addition, we do not add any additives, preservatives, or anti-caking agents to our products. Simply stir or shake vigorously to release the clumps and use as normal. We ship spices with a desiccant pack absorb any excessive humidity exposure during the shipping process. You may choose to store your spices with the desiccant pack for extended protection from clumping. We’ve even had customers tell us that they place a few dry beans into their spice jar to prevent clumping. Finally, ensure that you do not shake your spices over steaming pots while cooking or store them too close to the stove.
Yes. A spice blend with custom packaging and labeling makes unique favor or gift for your next special event. Contact us and we will assist in helping you create a personalized spice for your occasion.
We love to partner with amazing businesses by providing wholesale pricing. Contact us for details.
We can create custom blended spices for chefs, restaurants, and other food service providers. Contact us for details.
Your satisfaction with the quality of our products and our customer service are important to use. If you experience a problem with either, please send a message to email@example.com within 30 days of purchase. Be sure to provide your name and contact information, reason for return, and your order number. All returns require a return authorization number prior to acceptance.